1. Nature of Products (Category-Specific Disclaimer)

www.sanatansetustore.com offers a range of pooja, incense, havan, and spiritual utility products intended solely for religious, ritualistic, traditional, and personal devotional purposes.

• Not Medical or Therapeutic Products: Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition and should not be considered medical, therapeutic, cosmetic, or wellness treatments.
• Fragrance & Sensory Experience: Fragrance, aroma, and other sensory experiences are subjective and may vary from person to person depending on individual preferences, surroundings, and other factors.
• Personal & Faith-Based Experiences: Any experiences, benefits, or outcomes associated with religious or spiritual practices are personal, subjective, and faith-based. Such experiences or outcomes are not guaranteed by www.sanatansetustore.com
• Traditional & Cultural Use: Our products are offered in connection with traditional, cultural, religious, and devotional practices. www.sanatansetustore.com does not make or guarantee any specific spiritual, religious, supernatural, health, or outcome-based claims regarding the use of its products.

Customers should use the products according to the applicable product instructions and for their intended purposes.

2. Eligibility to Use

By accessing or using this Website, you represent and confirm that:

• You are 18 years of age or older, or, where permitted by applicable law, you are accessing or using the Website under the supervision and consent of a parent or legal guardian.
• You are legally competent and capable of entering into a binding agreement or contract under applicable Indian laws.
• The information you provide to us, where required, is accurate and complete to the best of your knowledge.

If you do not meet the applicable eligibility requirements, you should not access or use this Website or place an order through our Services.

3. Product Information & Accuracy

We make reasonable efforts to ensure that the product descriptions, ingredients, specifications, images, availability, and pricing displayed on the Website are accurate, current, and complete. However, certain variations may occur due to the nature of the products and changes in our offerings.

• Natural Variations: Products containing natural or traditional ingredients may have minor variations in fragrance, color, appearance, texture, or consistency from one batch to another. Such variations do not necessarily indicate a defect or quality issue.
• Product Images: Images displayed on the Website are provided for illustrative and reference purposes only. Actual products may vary slightly in color, appearance, size, or presentation depending on the product and display device.
• Packaging & Presentation: Product packaging, labeling, design, or presentation may be updated or changed from time to time without prior notice, while the product itself may remain substantially the same.

www.sanatansetustore.com reserves the right to correct typographical, pricing, description, availability, or other errors and to modify or update product information at any time without prior notice.

4. Pricing & Payments

All prices displayed on the Website are subject to the terms below:

• Currency: All product prices are listed in Indian Rupees (INR).
• Taxes: Prices are inclusive of applicable taxes unless expressly stated otherwise at the time of purchase.
• Price Changes: We reserve the right to modify, update, or revise product prices at any time without prior notice. Any price applicable to an order will generally be the price displayed at the time the order is placed.

5. Accepted Payment Methods

We may offer the following payment options, subject to availability and applicable service terms:

• Prepaid Payments: UPI, credit/debit cards, net banking, digital wallets, and other payment methods made available on the Website.
• Cash on Delivery (COD): Available only for eligible orders, locations, products, and customers, subject to serviceability and applicable restrictions.

Prepaid orders may be prioritized for processing, subject to product availability, payment confirmation, and other applicable order-processing requirements.

6. Order Acceptance & Cancellation

• An order is confirmed after successful payment verification and acceptance by www.sanatansetustore.com
• Orders can be cancelled only before dispatch.
• Once an order has been shipped, it cannot be cancelled.

7. We reserve the right to refuse or cancel orders due to:

• Incorrect pricing, product, or stock information
• Suspicious activity or misuse of COD
• Incomplete or unverifiable customer details

7. Order Acceptance & Cancellation

• An order is confirmed after successful payment verification and acceptance by www.sanatansetustore.com
• Orders can be cancelled only before dispatch.
• Once an order has been shipped, it cannot be cancelled.

8. Intellectual Property

All content available on the Website, including text, images, graphics, logos, branding, and design, is the intellectual property of www.sanatansetustore.com unless otherwise stated.

• Copy, reproduce, modify, distribute, or use our content without prior written permission.
• Use our brand name, images, or content for commercial purposes without authorization.

9. Privacy & Data Protection

Your personal information is collected, used, and protected in accordance with our Privacy Policy.

We do not sell or rent your personal data to third parties. Your information may only be shared with trusted service providers where necessary for payment processing, shipping, logistics, customer support, and order fulfillment, or as required by law.

10. Third-Party Services

We use trusted third-party service providers, including:

• Payment gateways for processing payments
• Courier and logistics partners for shipping and delivery

11. Third-Party Services

To the maximum extent permitted by applicable law, www.sanatansetustore.com shall not be liable for:

• Any indirect, incidental, or consequential loss or damage
• Delays, disruptions, or failures caused by courier or third-party service providers
• Personal or subjective dissatisfaction relating to fragrance, appearance, or individual ritual experiences

Where liability cannot be excluded, www.sanatansetustore.com total liability shall not exceed the purchase value of the product giving rise to the claim.

12. Contact Us